Frequently Asked Questions
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Usually your order will be dispatched within 48 hours, except on weekends or public holidays. We are closed for 10 days over the Christmas and New Year period. Please be patient, we’ll get your order to you as soon as we can.
Shipping will be calculated at checkout, but generally it’s from $9.00 for urban areas and from $10.00 for rural areas anywhere in New Zealand. International shipping is calculated based on destination.
Shipping is 2 – 4 working days for urban NZ addresses. Please allow an extra 2 – 3 days for rural delivery.
Yes, we ship worldwide. The cost of international shipping is calculated at the checkout and depends on the weight of the order. International orders require up to 15 working days for shipping.
Yes, we recommend delivery to workplaces if no one will be at home during the day as all orders require a signature. Please add the business name to the address.
Your credit card is charged at checkout. You will be advised if your payment was successfully processed.
Product reviews can be completed on the product page and we welcome you to review any of the products on our website. We appreciate your feedback!
If you need to return a product, please sed message in Contact Us. Provided the product is in a condition suitable for resale we can issue a full credit.
Dietary supplements are generally very safe as they are made of nutrients found in food. However, dietary supplement should be taken with caution if you are pregnant, lactating or taking medication. Certain nutrients are not safe for pregnancy or infants, or can interact with medications. Read the label carefully and consult your physician if concerned.
Click on the “Ingredients” tab when you are viewing a product for the ingredients list.
We use locally sourced ingredients and high quality imported ingredients.
Tableting aids and encapsulating aids are inactive ingredients which are used to give the product shape and structure.
Each product has a different benefit / function so it is safe to take different products together.
Our products are dietary supplements. They are designed to support your health and nutrition. Dietary supplements are not medicine and cannot prevent or cure disease.
Our dietary supplements are manufactured in New Zealand according to the Dietary Supplement Regulations 1985.